Airplate
Outline
AirPlate partnered with LogicLeaps to develop an intelligent hospitality management platform that streamlines operations, reduces manual work, and enhances the guest experience. Their goal was to automate complex workflows, integrate third-party tools, and provide actionable business insights.
Challenges Faced by AirPlate
AirPlate aimed to resolve several common issues in the hospitality sector:
Manual Operations: Routine tasks like contract handling and room assignments were time-consuming and error-prone.
Inefficient Resource Allocation: Room allocation lacked intelligent, data-driven optimization.
Fragmented Communication: Email and alerts were not automated, leading to delays and missed updates.
Lack of Centralized Insights: Business leaders had limited access to real-time performance metrics.
Payments Complexity: Managing customer accounts, services, and billing lacked an integrated, automated system.
These challenges highlighted the need for a unified, scalable platform that could automate operations and provide intelligent, real-time insights.
LogicLeaps Impactful Solutions
Automation & Smart Operations
Core tasks like contracts, room allocation, and notifications automated using Make.com
AI-driven logic for optimal room assignments based on availability and behavior
Analytics & Insights
KPI dashboards providing comprehensive, real-time performance metrics
Payments & Subscriptions
Stripe and AWS integration for seamless, secure billing and account management
Cloud Scalability
Built on AWS (EC2, S3, CloudFront) for high performance, reliability, and future integrations
Impact
Efficiency Gains: Automation reduced manual input and human error
Better Guest Experience: AI-powered room allocation boosted satisfaction and occupancy
Smarter Operations: Real-time data supported informed decision-making
Simplified Billing: Subscription handling and payments became seamless
Conclusion
LogicLeaps delivered a scalable, automation-first platform aligned with AirPlate’s vision of operational excellence. The result: a smarter, more agile hospitality management system ready to scale with the business.